Contact information

Legal entity name: Couture Garments Operating as: Rebalance Entity type: Partnership firm Registered / principal place of business: Ground Floor, Annai Apartment, Sundaram Colony 1st Main Road, Camp Road, Selaiyur, Chennai – 600 073, Tamil Nadu, India Website: https://rebalance.co.in

Customer care Email: service@rebalance.co.in We reply to every email within 24–48 hours, Monday to Saturday, excluding public holidays.

Grievance Officer (as required under the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000) Name: Shivaramakrishnan B Designation: Grievance Officer, Couture Garments Email: service@rebalance.co.in Address: Ground Floor, Annai Apartment, Sundaram Colony 1st Main Road, Camp Road, Selaiyur, Chennai – 600 073

We acknowledge every complaint within 48 hours of receipt and resolve it within one month.